If you have ever done any type of adult education course, you’ll know that most training providers ask for student feedback. They then keep the results of this feedback secret, in case it says anything bad. Most training providers avoid sharing any information that shows them in less than a positive light.
But Baby in Mind is very different.
We ask for student feedback and we publish the results of that feedback for everyone to see.
Why? Because we truly believe that as both a training provider and a Charity, it’s good practice to be open and honest with people about our work. We believe that being transparent and accountable to our students (and potential students) helps show that – even in the rare situation where we get something wrong – we always take seriously, listen to and follow-up on every bit of student feedback that we receive.
This is the Live Feed from our student feedback database, with some of the key performance indicators we use to evaluate our work and student satisfaction. These are the up-to-date, pure, unadulterated results of feedback and evaluations completed by our students.
